Shipping policy
1. Orders will be shipped once the purchasing window, also known as a "Pre-Sale" has closed. The current pre-sale ends on December 11, 2020.
2. Once the purchasing window has closed, orders are shipped within 2-3 business days. Typically, orders are delivered within 7 business days once shipped. All orders will ship by December 14, 2020.
3. Once a package has been delivered, the customer becomes responsible for the package. We will not replace stolen packages. For packages lost in transit, please file a claim with the respective carrier.